Ingenium, comprised of the Canada Science and Technology Museum, the Canada Aviation and Space Museum and the Canada Agriculture and Food Museum, is committed to respecting your personal privacy and to protecting the personal information that you provide when you become a member, enroll in education or outreach programs, or access the websites. All personal information held or collected by Ingenium is protected under the federal Privacy Act.
What is Personal Information?
"Personal information" means any information, recorded in any form, about an identifiable individual or an individual whose identity may be inferred or determined from such information. Personal information includes but is not limited to information such as a name, a home address, an Internet Protocol (IP) address, a telephone number, or an e-mail address, which is considered to be personal information because it can identify a specific person.
The Ingenium only collects personal information for purposes that would be considered reasonable in the circumstances and only such information as is required for the purposes of providing its products, services or information as part of its programs or in response to your inquiry. We use only fair and lawful methods of collecting personal information.
Unless permitted by law, no personal information is collected without the consent of the individual concerned to the collection, use and disclosure of that information. However, we may seek consent to use and disclose personal information after it has been collected in those cases where we wish to use the information for a new or different purpose where the individual concerned has not already consented to such a use of their personal information.
In most cases and subject to legal and contractual restrictions, you are free to refuse or withdraw your consent at any time upon reasonable, advance notice. It should be noted that in certain circumstances, our products and services can only be offered if you provide your personal information to us. Consequently, if you choose not provide us with the required personal information, we may not be able to offer you these products or services. We will inform you of the consequences of the withdrawal of consent.
The personal information that you voluntarily provide to Ingenium is protected under the provisions of Canada’s federal Privacy Act. Depending on the nature of the transaction Ingenium generally collects your name, address (post and electronic), telephone number and payment information related to program registrations, memberships, donations, newsletters, information mailings and e-store transactions. Ingenium may collect demographic information such as your date of birth, gender and language preference for marketing and fundraising purposes; however, this information will not identify any individual.
We use the personal information you provide to manage your online profiles, to contact you and send you information regarding our programs, memberships, donations, newsletters and informational mailings, and to collect payment related to registrations, memberships, donations, newsletters, information mailings and e-store transactions for online purchases.
When you create an account on one of our online platforms, such as "Capture Canada," we will ask you to provide your name, your email address, and your associated social media accounts (optional). This information allows you to participate on the site, manage your public profile, and allows us to communicate with you.
The information that you provide is stored in a database. We will use the information to communicate with you regarding the platform; however, we will not send any fundraising information or newsletter unless you request further information.
When you place an order with the Ingenium websites’ "Online Shopping" section, you will be required to pay by credit card or money order. For credit card purchases, the CSTM will request the necessary information to process your order which may include your name, billing and shipping address, telephone number, e-mail address, and credit card information. Credit card Information that we send and receive is done using the most up-to-date Secure Socket Layer (SSL) protocol, which encrypts any information you enter. This way, when your information travels through the Internet, it is fully encrypted until it is received by the recipient. For your added protection, we do not store credit card numbers in any manner. Your credit card information will be used only for the purpose of processing your purchase and will be immediately deleted once the sale is complete.
The shipping information that you provide is stored in a database, however we will not send any fundraising information, or newsletter unless you request further information.
Your personal information is not shared, sold, rented, traded, or otherwise disclosed to any outside third party except with your consent or where authorized and/or required by the law. Where obliged or permitted to disclose information without consent, the Ingenium will not disclose more information than is required.
The Ingenium endeavours to maintain appropriate physical, procedural and technical security with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. This also applies to our disposal or destruction of personal information. We further protect personal information by restricting access to it to those employees that require access to the information.
The Ingenium uses software programs to ensure the security of its website from unauthorized persons attempting to upload or change information, or to otherwise cause damage. This software collects the Internet Protocol (IP) address and the internet service provider of the computer that has contacted the Web site, as well as the date and time of the visit and the pages visited; however this information will not be linked to a specific individual unless an attempt to damage the site has been detected.
Third Party Service Providers
In addition, the Ingenium uses external services and suppliers (MailChimp, EventBrite, Raiser’s Edge) to assist with various functions such as emailing newsletters and providing online surveys. Please know that Ingenium uses only those organizations that are committed to protecting your personal information.
Third Party Websites, Products and Services
Ingenium encourages you to read the privacy statements of each third-party website and service before providing any personally identifiable information to its operators. Some of these third parties may share or sell the information that they collect from you. Ingenium is not responsible for the privacy practices of third parties. If you choose to visit or use any third-party products, websites, or services, including those offered by our third party service providers or other partners, please be aware that this Privacy Statement will not apply to your activities or any information you disclose while using third-party products or services or otherwise interacting with any third parties.
What are Web Analytics and how does the Ingenium use them?
Web analytics can be described as the collection, analysis, measurement and reporting of data about Web traffic and user visits for purposes of understanding and optimizing web usage.
Web analytic tools operate through the collection of information to record a visitor’s online interactions with one or more Web pages. That information includes, for example, the Internet Protocol address assigned by an Internet Service provider to the visitor’s computer. Ingenium uses web analytics to obtain information about visitors to our Web sites to better meet the needs of Web site visitors and to assist in delivering effective online services.
IP addresses captured though our Web Analytics tool (Google Analytics) are safeguarded through the activation of the third party anonymization feature, whereby we de-personalize the IP address.
The Ingenium will not share, sell, rent or trade your personal information to others. The Ingenium may compile and provide aggregate statistics about on-line visitors within public documents (e.g. Annual Report), but these statistics will not include any personally identifying information.
Cookies can be enabled or disabled by users however this may limit access to certain areas of our sites. Our cookies will not follow your travels on the World Wide Web.
Accuracy and Correction
The Ingenium endeavours to ensure that any personal information in its possession is as accurate, current and complete as necessary for the purposes for which we use that information. If we become aware that your personal information is inaccurate, incomplete or out of date, we will revise the personal information and, if necessary, use its best efforts to inform third party service providers or contractors which were provided with inaccurate information so that those third parties may also correct their records. The Ingenium reserves the right not to change any personal information but will append any alternative text the individual concerned believes to be appropriate.
Personal information you provide when you become a member, subscribe to the newsletter, enroll in education or outreach programs is retained by the Canada Science and Technology Museums Corporation only so long as required by law or as is reasonable to fulfill the purposes for which it has been collected.
The length of time we retain information varies, depending on the purpose for which it was collected and the nature of the information. This period may extend beyond the end of your relationship with us but it will be only for so long as it is necessary for us to have sufficient information to respond to any issues that may arise at a later date. Internet Protocol (IPs) addresses, captured through our standard web logs, will not be retained for more than the maximum retention period (18 months) required by law.
When your personal information is no longer required for our purposes, we have procedures to destroy, delete, erase or convert it into an anonymous form.
Any information that you post on a social media website (Facebook, Twitter, Flickr, Pinterest, etc) is of public domain. Ingenium has the right to delete any posts that it feels is inappropriate or offensive at any point in time. Please note that by posting on one of our social networking websites, you are voluntarily providing your personal opinion/information, however, Ingenium does not currently use that information.
The Ingenium does not solicit personal information from children on any of its websites. Visitors under the age of minority are required to obtain parental or guardian consent before submitting any personal information to the Ingenium websites.
Changes in This Privacy Statement
We reserve the right to modify this Privacy Statement at any time. Please visit this page periodically to check our current policy.
You may send comments about this Privacy Statement to:
Executive Director, Corporate Secretariat
P.O. Box 9724, Station T
Ottawa, Ontario K1G 5A3
Effective Date: July 14, 2017
If you are unable to resolve your complaint in a satisfactory manner, or you would like more information on the Privacy Act, you can contact the Office of the Privacy Commissions of Canada at
Office of the Privacy Commissioner of Canada
30 Victoria Street
Phone: (819) 994-5444
TTY: (819) 994-6591